Thank you for another reason to love where I live and receive service from my co-op. Annual Meeting: April 15 & 21. performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, Use Voice over the Internet Protocol (VoIP) telephone service. Your household may be eligible for a monthly benefit of up to $30 towards your broadband services with the Affordable Connectivity Program. As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. View daily usage. At the end of 12 months, if the actual use differs from the budgeted amount, members will receive a charge or a credit for the difference. Additionally, as your cooperative, were always on the lookout for unusual spikes in your energy use which could signal a problem at your home. Phone: 336-356-8241 Toll-Free: 800-682-5903 Pay By Phone: 888-223-2059. Once you have your text and/or email addresses set up, do the following: Auto Pay is a convenient option to pay your bill each month. With CarolinaConnect, you can: Upload, download and transfer data at lightning fast speeds Stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently carolina connect join the list On the website: Click My Profile; Click on Manage My Stored Payment Accounts; Follow the instructions to provide a bank account or card information. Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages. Sunset BeachMarket Express 1690 Seaside RdAvailable daily 6 a.m. 11 p.m. WinnabowHandee Hugo 6170 Ocean Hwy (US17)Available 24/7. Can't wait to connect! OpenIdLogin Application. Call our Member Services team at 800-842-5871 to sign up. Use SmartHub to update your notifications preferences. For information on registering for SmartHub, please visit [URL]. Please have your account number ready when making a phone payment. For additional information, review the Electronic Transactions Consent (PDF). Can't wait to finally have high-speed internet! The request to access this resource was rejected. 803.785.3455 info@carolinaconnect.com. Auto Pay allows you to pay your monthly bill through an automated draft from your bank account or credit card at no extra charge. Make payments, report service interruptions, monitor usage, and save the planet. Whether through the web, or your smartphone or tablet (Android or iOS), youll be able to pay your bill, view your usage, contact customer service and get the latest news. You will receive a confirmation message if your payment has been accepted, or a payment denied message if your payment has been declined. Members can sign up for SmartHub via the login page. Creating your account is quick and easy! The convenience fee for one-time remote card payments (over the phone, online) will be $3.95 per transaction (limit $500 per transaction). Thank you for seeing a real need in our community and doing something about it. Choose which contact method you would like to use. (modify as needed for your registration process): View payment history. SmartHub allows you to conveniently make payments, check your energy usage, and communicate directly with Pee Dee Electric. This window will close automatically. Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446-4638 Pay by Phone: (888)-813-2340 2023 West Carolina Tel | Digital Marketing & Web Development by Viamark and Red Shark Digital Theres no monthly bill or deposit; you always know how much youre spending on electricity. On the website, the home page shows all of your accounts along with the amounts due for those accounts and links to other detailed information. What happens if my temporary password doesnt work and/or Im locked out before I can register? Weve got your back! Bookmark [url] for estimated restoration times and other updates. If youre making a partial payment, tap the Pay Partial Amount, tap on the account and adjust the Pay Amount. You can also call [name] at [phone number] for assistance. Do not close your browser or press the back button. No deposit. Careers. Or, you can set up recurring payments. As your local electric cooperative, we diligently strive each year to keep costs low and are proud that we have, Every May is recognized as National Electrical Safety Month, which is a time to emphasize electrical safety in our homes,, Warmer weather is on the way, making it the perfect time to check in and make sure youre making the, On the second Monday of every April, we join electric cooperatives around the country in taking time to thank and, Official Notice: Facility, Rider and Other Changes for 2023. (803) 749-6500 carolina connect. Reliable, affordable, sustainable energy. Let us know so we can provide you with better service. (modify as needed for your registration process): First, you must have provided a bank account and/or credit/debit card information to enroll in Auto Pay. Simply log in to SmartHub and choose the Auto Pay Program under the Billing and Payments tab to set it up. With our Equal Payment Plan, we average your past usage and projected future energy costs, then bill you that amount monthly. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. Reporting a service issue is a snap with the SmartHub mobile app. If you prefer to mail your payment or schedule it through your bank, please do so. Loading Mid-Carolina Electric Cooperative SmartHub Application Brunswick Electric Membership Corporation, PO Box 826, Shallotte, NC 28459. Set up reoccurring card payments through SmartHub (credit or debit) Use an electronic check with our Pay Now feature. (888) 850-6770 Toll-Free. 254 Longs Pond Road, Lexington IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. Should I expect a rate increase now? It's made on time, every time. You can view the status of your request or inquiry on the website. To login or sign up for SmartHub, click below. Navigate to and select the Stored Payment Accounts option. Commercial members will need to have the tax ID number for their business. Download the free SmartHub app for your Apple or Android device. Start New Service Member Services Everything you need to manage your energy usage Pay Bill/SmartHub Make a payment simply and securely at your convenience Pay Bill/SmartHub Report Outages When your power is out, we are here for you. Each month after that, simply log in and enter your payment information. To create a new online account, click New User? There will not be a rate increase with regards to these changes. Thats it! Sign up for email, text and mobile notifications. You will receive another temporary password, and you can try again. smarthub. The next time you need to pay your bill, it will only take a couple of clicks. Through SmartHub, you can quickly submit a service request or ask one of our energy experts a question. Do I have Luminet, Standard, Air, or Rural Service? 2023 Mecklenburg Electric Cooperative . On your first visit, youll set up a user ID and password to pay by credit card. To enable, follow the below instructions: For additional help or support contact Customer Care at (888) 474-9995. Upload, download and transfer data at lightning fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at ultra fast speeds, Use Voice over the Internet Protocol (VoIP) telephone service. All Rights Reserved. 510 South Main Street, Dobson, North Carolina 27017. You receive email alerts through SmartHub when your account balance reaches a certain level that you preset, with a link to a payment portal for your convenience. If you have already registered via the web portal, you will be able to log into the app immediately. Select the Energy Use icon to view your energy use. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. Two-Factor Authentication is now enabled. Email Headquarters Office. 2023 Mid-Carolina Electric Cooperative, Inc. All Rights Reserved Download SmartHub for free at the Apple Store or Google Play. Manage your account on the go from anywhere at any time! Published January 16, 2020 at 417 417 in smarthub. The free, secure mobile app is available to download and install on mobile devices and tablets. Through the power of our fiber optic network. join the list see pricing explore features What People Are Saying Can't wait to connect! However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. You pay for power in advance of when you need it. 1. c. Phone: 843-538-5700. IF YOU SCHEDULE PAYMENTS THROUGH YOUR BANK:Please use the new account number and [name] payment address listed on your [month] [year] bill. Carolina Connect Headed your way: a fiber optic network that delivers reliable, lightning-fast internet service to electric cooperative members in South Carolina. Just enter your profile information, choose "Gibson Connect" and you're ready . We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. Mon-Fri. 8:00 am 5:00 pm, 795 Ocean Hwy W (Hwy17) Supply, NC 28462 To create a new online account, click New User? Note: Same day reconnection is not guaranteed for . No. Sitemap. SmartHub has several features that make managing your account as easy as possible. Once you log in to SmartHub with this temporary password, you will be prompted to change your password. *If you sign up for text message notifications, you will still receive a paper copy of your bill. As the cooperative continues to grow, so does the need for better information availability to the membership. Its made on time, every time. With SmartHub you can: Check your usage daily or even hourly Pay your bill anywhere and at any time Compare your usage month-to-month or year-to-year Report outages from your mobile device Major projects often provide scammers with opportunities to steal your personal information. You will receive a message that indicates your information was saved successfully. To register, click here (URL) and enter your new account number, the name on the account and an email address. Pay your bill or check power usage on your account. Policy No. Charles, MN, Luminet Expanded Business Essentials Channel LineupStockton, Luminet Expanded Business Essentials Channel LineupUtica, Luminet Expanded Business Essentials Channel LineupWabasha, Luminet Expanded Business Essentials Channel LineupWinona, Expanded Business Essentials Channel LineupWinona, MN, Bulk Channel LineupSt. You will receive a message that indicates you have successfully scheduled your payment. It is provided as an option for your convenience. Members who participate in paperless billing do not receive a copy of their bill in the mail. Select which type of card or bank account information you will provide, Click Report an Issue/Inquiry in the top right corner, Select the Other Issues/General Inquiry button, Choose your issue or inquiry from the drop-down menu. Connect to other smart devices, allowing you to use your home more intelligently and efficiently; Access technical support; carolina connect. Pay at any of our three locations Supply, Whiteville, or Southport/Oak Island, during business hours of 8 AM 5 PM, Mon-Fri. Pay your bill at the counter or drive-through window, or after hours through the night depository. Receive another temporary password, you can take advantage of all the features of SmartHub or you take. Smarthub with this temporary password, and communicate directly with Pee Dee Electric to enable, follow the instructions., Shallotte, NC 28459, our service culture is born of the Electric Cooperative members in South Carolina check. More, our service culture is born of the Electric Cooperative, Inc. all Reserved... Is available to download and install on mobile devices and tablets like to use your home intelligently... Contact customer care at ( 888 ) 474-9995 you to conveniently make payments, report service,! Couple of clicks you may encounter Are resolved quickly account on the and! 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