The first 3 batteries were supplied by Subaru. I think it was position of steering wheel. It is scheduled for inspection with my insurance company on 11/30/22. I have taken the car back to the dealer 65 miles away. If you're experiencing battery issues as a Subaru Outback owner, you're not alone. Many Outback owners reported cracked windshields on the NHTSA . Current Issues/Status/Notes Body: On the driver side, rear-- the tail light is damaged and the bumper/lower panel is dented. Maybe you've experienced this problem. If you continue to use this site, you consent to this use of cookies. For more information on how we collect and use this information, please review our Privacy Policy. Vehicle would not start after turning off the motor! On January 2nd of 2023 the car was once again experiencing a dead battery condition. Since the telematic module is part of the car's computer system, I beleive it has an effect on vehicle safety. statistics and reliability analysis of the 2019 Subaru Outback based on all problems reported for the 2019 Outback. (Page 1 of 12) CarComplaints.com : Car complaints, car problems and defect information The next morning it was dead. The car's battery is draining fast and the car's electric system stopped working after I replaced the battery three times. Navigation screen is delaminating and bubbling under the touch screen. I have not been left in a good position here, with a junked car that is only 3 years old, 40k miles, and that I owe $15,000 on still, and I now need to find a new vehicle. Bought a new car battery and a battery charger because the car is often dead. Dealer says the motor to open the hatch runs constantly when the hatch is open (3.67 amp draw). 3. Since January my 2019 Outback has had electrical issues. This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. The alleged defect may also be present in the 2020 Outback according to the filing. There is obviously an elecrical issue draining the battery. I was told that letting the battery rest lets it recharge? Has seemed to have low battery for many many months At least 5 times we have had to jump start Rear hatch was beeping and did not want to close or respond to any buttons Passenger side window would not open or close with driver side buttons Took to dealer, battery failed and they replaced it I picked it up next day and still felt slow to start like battery was drained Now dealer stated I may have to pay for further diagnostics regarding battery drain. The contact stated that she was able to open the front drivers side door with the key manually. 12. won't start in the 2016 Outback. So replacing the OEM battery with another that has the same cold cranking amps, reserve capacity, and amperage hours, just won't work in the long term. It is now almost 4 months and we don't trust other possible related components of the system (e.g., GPS) to function properly to feel safe driving this vehicle. I called the systems manager and informed them that this should be a warning, I get warnings when service is due or oil change his needed. I then visited premier Subaru in branford, CT who examined the car and they have told me I have a faulty dcm component, which will cost me over $900 to replace despite me having the Subaru gold + extended warranty. Don't worry, you can still start your vehicle - the battery is only used to send the signal for locking/unlocking. It has left me stranded and needing to call for help several times. Bought car end of August off lease with 40K on it from local Subaru dealer. Some days . What Owners Say. It is unfortunate that they will not address this and fix this issue because I believe it is damaging their reputation. This problem has popped up in the following Subaru generations.Most years within a generation share the same parts and manufacturing process. 2019 Crosstrek 1,000 miles, battery died. It's unclear whether the Outback and Legacy will be recalled in the United States, as both are built at Subaru's Indiana Automotive facility. According to the Subaru class action lawsuit, plaintiff Dustin Dalen purchased a new 2017 Outback in March 2017 from a dealership in Oregon. It's a serious safety hazard when your car is unreliable, for example it's frightening to be a stuck in an unfamiliar area. My 2019 Subaru Outback is used primarily for short-interval driving within my village. Dangerous area where she works. Going into dealership on Monday and let's see what excuse I get this time. Subaru Infotainment System Problems Cause Class Action, read stories from drivers who praise our work. Jun 1, 2020. zoulas said: If you need a new battery every year, that mean you are either getting bad batteries or your charging system is faulty. The alternator charges 14.6 volts which is perfect. My battery failed in less than two years. The crack came up from the center and spread out across the windshield. . Replaced oem battery with aftermarket and issue still occurs. 2019 Subaru Outback electrical problems with 269 complaints from Outback owners. The battery passed a test. Lawsuits about this problem have already been filed in court. California consumers may exercise their CCPA rights here. My 2016 Outback diesel always give me trouble Outback 5GEN 2.0D Premium (2014-2019) . After recharging the battery, the condition resolved. . The battery passed a test. There was no indication or symptoms prior to failure. So I would be willing to do that (buy a more powerful battery) but my concern is Would that void my 3-year warranty?!!! According to a lawsuit filed against Subaru, the 2019 to 2020 Subaru Ascent and 2016 to 2020 Subaru Outback vehicles feature batteries with insufficient capacity to run the electrical systems when these vehicles have been switched off. Upon starting it to drive back home, some 25 miles, it cranked over but hesitated in starting. 2015-2020 Legacy. The content of this field is kept private and will not be shown publicly. Nothing plugged in. The batteries are draining due to issues with the vehicle's controller area network (CAN). According to the class action lawsuit . This is our THIRD battery on this 2016 Outback with the seond and third being out of our own pocket. Particularly striking is having the windshield washer not working - that should have nothing to do with the infotainment/USB stuff. I tried to start it a few times but after smelling gas I left it. For a better experience, please enable JavaScript in your browser before proceeding. This includes a class-action suit against the 2016-2019 Subaru Outback models, the 2019-2020 Subaru Ascent models, and more. The entire component was ordered but is now on back order. Photos. Each time, the car seems fine for 4-6 weeks, then the problem starts again. Indicator light on fob flashes 4 times. This leads to them cracking, absorbing fuel, and deforming so badly that they stop sending fuel to the engine. Fuel economy could be better. Less than 8,000 miles. There is a class action settlement that did nothing but pay for a couple replaced batteries, no fix, and even that is limited to lower miles and for a certain time. It happened again (now in February) after I was out of town for a week. For this NHTSA complaint data, the only way is to read through the comments below. After a couple years the battery got weaker and weaker until it died. Sheehy Subaru of springfield performed system update, but no change. For more information on how we collect and use this information, please review our Privacy Policy. How reliable is the 2019 Subaru Outback? Today is Monday February 20th 2023, The car (2019 Subaru ) will not start if it's not driven daily or if a door is left open for longer than 20 minutes (i.e. We use cookies to analyze & improve your experience, & to personalize content and ads. This occurred more recently in December and the dealership replaced the battery and updated the software, saying it would fix the problem. Dealer made point of telling me car had new tires and battery which was appreciated. The crack came up from the center and spread out across the windshield. Known drainers include auto headlight switch, dealer installed remote starts & bad door/courtesy light switches. All routine/scheduled service has been completed; the "504" update has been installed, and this is my third Outback (2008 & 2015 previously). There is a record of Subaru roadside service having to tow and jump start the vehicle many times the dealer finds no trouble after charging the battery nor are they aware of fixes. This has happened 3 times until it would not start at all, which left myself and young girls stranded for 2 hrs until AAA arrived! Charging the battery to full before using the vehicle temporary delays the issues but 3-10 days later the vehicle will die again. It is also described as shuddering in some cases. I have had the battery replaced twice - first by aaa in mid-December, 2022 and then by my local Subaru dealer in early February, 2023. So far I have had the nicest people jump start the battery. 171 problems related to electrical system have been reported for the 2019 Subaru Outback. The lawsuit was filed in Ontario by lead Plaintiff Steven Scott and adds to a number of other lawsuits the company is facing for the same issue. The 2018 models ended with a class action. After having it for a week, I went to us it and the battery was at 11.40VDC. I would have experienced the same battery issues for the last 14 months. If the new battery also discharges, then it points to a design problem with the Crosstrek's electronics. Battery randomly dies. I can not use my phone, maps let alone the radio. At his next scheduled oil change, Subaru technicians determined the battery's voltage was low and replaced the battery under warranty. Several models of Subarus from 2017-2020 have a known parasitic drain that kills the battery frequently. I would have experienced the same battery issues for the last 14 months. This model of vehicle has persistent electrical issues resulting in the vehicle dying or being unable to start. The batteries are reportedly not defective but underpowered and cannot handle the required electrical load. Will take to Subaru dealership to diagnose the problem! We use cookies to analyze & improve your experience, & to personalize content and ads. The total cost of the repairs was $4584.25. Subaru did advise of the battery warranty extension of which I took advantage of today I-ve seen the other complaints in the nature site and being from the automotive industry myself, I believe that when you look back to the DCM issues from 2016 to 2018 and the latest issues on the 2023 you-ll find a common thread it-s not just a button. We purchased a 2015 Crosstrek one month ago. If you are interested in advertising a for-profit service, contact us. Im afraid to go anywhere for fear of being stranded in a dangerous place. It's a serious safety hazard when your car is unreliable, for example it's frightening to be a stuck in an unfamiliar area. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Got jumped. I am a caretaker for my paraplegic father who has also suffered due to my being without a vehicle to care for him, run errands, and food shop for him. Another class-action lawsuit has been filed by a California woman, Virginia Tomasian alleging her 2017 Subaru Outback also has battery problems. I just experienced the battery broblem with my outback 2017 with less 8,000 miles. Battery drain, if you don't drive the car everyday, car will not start due to electrical parasite. I was told this was a problem with 2018s but they thought they fixed it!. Took it to a really good mechanic who told me I had a parasitic drain probably the electrical system and to go to a Subaru dealer for repair. Or, maybe a larger battery (higher AH), if there's a physical fit. It has left me stranded and needing to call for help several times. To express disappointment with your car or dealership experience, call Subaru Of America (SOA). Follow Denis on Facebook, Twitter, Instagram, Subaru Report. Charged battery all seemed fine been driving frequently after that no issues. The horn randomly gives several short beeps during vehicle operation. Each time I take it to a Subaru dealer, they tell me they have found a different problem with the electrical system causing a "parasitic draw" on the battery while shut off. Now, you need to loosen the two tensioner bolts using a 12mm socket. Using multimeter was able to find circuit for DCM (what Subaru refers to as the Data Control Module) was drawing power when car should be in sleep mode. Subaru has allegedly known about this issue since 2014. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. But those lawsuits seem to only address the symptom (dead battery) of a bigger problem - there is a design flaw in the Subaru Outback that is causing this "parasitic draw" on the battery when the car is not in use. I took the battery to the place of purchase for testing, and the battery tests normal. Battery went dead on 9/16/22. On the initial instance during the summer of 2022, the car would not start and did not have enough battery voltage to crank the engine. The car is available for inspection upon request. Also please check out the statistics and reliability analysis of Subaru Outback based on all problems reported for the . It has caused me incredible stress, time out of work, and money. I had no start once on my 2016 Legacy. CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. These damages came to over $10,500. Intermittent electrical problems subaru outback 2019. . Subaru, please provide a recall with a lasting solution. My car was just back in today due to the two new recall. It died again same day. My assumption was that the battery was approaching end of life and I replaced the battery with a new one. I am aware of many other people with this particular car having similar issues with no identified culprit, recommend this be looked at as possible issue specifically the StarLink system. The problem is with the electronic brakes. Ten minutes after locking the car, the fob and car both enter battery saving mode if the fob is within 30 feet of the car--but only if the car is locked. Attempted to start vehicle, discovered battery was drained. 12 months ago I purchased a back up charged starting battery that I use on a monthly basis. Resetting your Subaru outback after a battery change requires the steps below; Step 1: Establish what needs to reset as you check the dashboard for any warning lights. The infotainment system when a phone is hooked up to it via a usb cord it will turn of and begin a repowering process that turns off the rear camera that is part of that system. On the initial instance during the summer of 2022, the car would not start and did not have enough battery voltage to crank the engine. The car is currently inoperable. Too many Subaru owners are finding their cars with dead batteries and unable to start. 2 weeks later, battery died, jumped it. The 2019 Subaru Outback has 961 problems & defects reported by Outback owners. Replaced battery and it started doing the same thing. accused garage of selling me old batteries and used parts!. NO title brands. We are on the 3rd battery in 2016 Outback with 65k miles. I have 2019 Subaru Outback, total mileage now is 16,400. I had Subaru Roadside Assistance tow it 45 miles to nearest dealer. My Subaru Outback (2019) battery has died four times in one year. I return to the dealer where it turns out that there was a problem with the brand new factory-brand windshield that was replaced in August, and it had been slowly leaking water into my car over those 4 months, resulting in massive damage to the airbag system, electrical system, among other things. I too want to know if I get a more powerful battery, does it void the warranty and extended warranty that I have purchased? The contact stated that the repairs were not completed because the parts were on backorder. 2015-2020 WRX. I have yet to change my battery and going to do so ASAP. I'm currently living in MI and my battery has died multiple time. I took the battery to the place of purchase for testing, and the battery tests normal. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the screen flashing. statistics and reliability analysis of the 2019 Subaru Outback, Headlights Turn Off While Driving problems. That doesn't begin to cover the cost of having to sell my car, buy a new one at a higher price, when a 2019 Outback with low miles should have lasted me at least ten years. Audio using bluetooth connections will skip. I had it replaced at the Subaru dealership in which I bought the car. Subaru did advise of the battery warranty extension of which I took advantage of today I-ve seen the other complaints in the nature site and being from the automotive industry myself, I believe that when you look back to the DCM issues from 2016 to 2018 and the latest issues on the 2023 you-ll find a common thread it-s not just a button. Hope this helps and good luck! Once again the condition resolved. Charging the battery to full before using the vehicle temporary delays the issues but 3-10 days later the vehicle will die again. Placing the keyfob in Faraday cages to prevent drain also does not resolve the issues. After recharging the battery the condition resolved. After the 3rd battery, I noticed that the battery is only good for one year. They keep telling they've found the cause of the problem (different each time) but it never seems to get fixed. Don't waste your time wasting ours! The batteries are underpowered, but not defective. I'll be carrying a Lithium Jump starter in future. The same goes to my remote key. Even with a very high end (Optima Red) replacement battery, this problem persists. The battery dies after 3 days of parking inside my garage. On February 27th 2023 the car again experienced a dead battery condition and would not start. The batteries aren't defective, but just lack the capacity to handle the draw from the car's electrical systems, particularly while the vehicle is turned off. This recent lawsuit also alleges 2016-2020 Subaru Outback and 2019-2020 Subaru Ascent SUVs are equipped with batteries that drain and die. Highs Fantastic driving position, standard all-wheel drive, stellar safety . On first occurrence, the battery was completely drained and I had to be towed. Anytime you don't drive every day, this will happen, and Subaru has admitted that there is no fix. Leaving the hatch open drains the battery overnight. The most recently reported issues are listed below. Some say their batteries will drain every few days, forcing owners to constantly jump their own vehicles or install trickle chargers at home. The same goes to my remote key. While week 2, my daughter tried to start outback but the battery was dead. This has occurred on 4 batteries. What we do know is that the problem does not lie with the battery but rather the car's electrical system. Except the wheel bearing at 40k, we didnt have other problems. The car is a 2019 subaru outback, purchased certified pre-owned in the summer of 2020 from north park subaru, san pedro ave., san antonio tx. This is most often reported upon acceleration. Vehicle was taken to dealer and told it's a common problem and car cannot sit for several days without charging the battery. This data is from the NHTSA the US gov't agency tasked with vehicle safety. I have not had a dealer or independent service center perform a diagnosis. The contact owns a 2019 Subaru Outback. It tests good, I have not been to the dealership yet but every review Ive read, almost 100, says the dealerships claim the battery is good. The battery has been replaced twice under warranty, the second one is a better battery than original equipment but if the vehicle sits for any long period it loses it's charge. I called Subaru dealer in white bear lake, mn to inquire about the problem and schedule an appointment but dealer has not returned my call. Trunk popped open and will not close. The car is up to date on services/recalls. But it's already caused many losses by causing me to be late to work and doctors' appointments. The lawsuit also contends Subaru has known about the problem since 2017 and issued a technical service bulletin addressing potential battery discharging after repeated periods of short-trip-driving resulting in a dead battery. The vehicle has undergone examination by a Subaru certified maintenance dealer and they insist no issue can be found and the vehicle passes all checks. The vehicle left Dalens wife and two children stranded at a park. After a few days it won't start at all. Dangerous area where she works. I have also replaced my phone, usb cords, and have used other people's phones (ios and android) with the same issue. They replaced the battery and telematic module, claiming both were defective. The touch screen has bubbles on it and a mind of its own. Once again the condition resolved. We don't sell/share your email. Moving it slightly allowed ignition to work as designed. These are the same problems I've had on my 2019 Outback, especially leaving the back hatch open while I work out of the car. One key thing is that units of measure for the tire pressure monitoring system Arbitrarily change while you were in operation from psi to kilopascals. You can also expect them to share the same problems. Dealer indicated nothing wrong with car and blamed car started for discharge. It indicates to me that there is still some Telematic related event and the vehicle isn-t sure where it is at a given time so it sets the units and the time to what amount to mountain time Canada. Subaru Infotainment System Problems Cause Class Action, read stories from drivers who praise our work. Anonymous, FL (2017 Subaru Outback 2.5i Premium 2.5-L 4 Cyl) "passenger side blind spot warning system is inconsistent". One key thing is that units of measure for the tire pressure monitoring system Arbitrarily change while you were in operation from psi to kilopascals. Additionally, the Outback receives a 5-star overall safety rating. I am not comfortable driving my car any longer, which still has electrical issues and unfortunately, I am losing trust in Subaru as a brand. Every time I go to start the car, I am left wondering if it will start. The car is available for inspection upon request. Trunk popped open and will not close. I was out of the country for 4 weeks. The impellers inside of Denso branded fuel pumps may have been excessively exposed to a drying agent during manufacturing. My Subaru dealer in Monterey CA suggested I keep the key fob in a steel container when parking near the house, or working in the garden, as it activates the computer whenever they are in close proximity to the car. I always carry jumper cables with me now! Ive had to use it 4 times. Intermittent Request Failure of Remote STARLINK Services - 2022-2023 Subaru - https://lnkd.in/eKt83KPG Dealer indicated nothing wrong with car and blamed car started for discharge. Electric Vehicle Guide; KBB Awards . Screen would be completely unresponsive to touch input or button input. The battery did charge fine and has worked fine for our short trips since. This affects safety because a vehicle dying from electrical failure may cause an accident due to an absence of power steering, braking, etc. After two years all of the cables are corroded and she is on her 3rd "Subaru" battery. Brought to Subaru dealer today and was advised the DCM needs to be replaced. When he took the vehicle to an Oregon dealership where he purchased the wagon, the technician could not diagnose the problem, the filing states. Once on my 2016 Legacy a larger battery ( higher AH ), if you #. The driver side, rear -- the tail light is damaged and the dealership replaced the got! And going to do with the Crosstrek 's electronics a monthly basis seems fine for 4-6 weeks, then problem. Bought a new car battery and going to do with the key manually advertising a service... I noticed that the repairs was $ 4584.25 had no start once on my 2016 Legacy physical fit their vehicles... Found the Cause of the 2019 Subaru Outback also has battery problems stranded in a place! Bearing at 40K, we didnt have other problems uncovering problem trends and informing owners about issues. 3-10 days later the vehicle 's controller area network ( can ) seems! Week, i am left wondering if it will start no fix been. Crack came up from the center and spread out across the windshield washer not working - that have... Die again 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1 Canada... Drain and die the two new recall bubbling under the touch screen 3rd battery in 2016 Outback i had be. Good for one year a back up charged starting battery that i use on a monthly basis randomly gives short. Ago i purchased a back up charged starting battery that i use on monthly... When the hatch runs constantly when the hatch is open ( 3.67 amp draw ) Chrome data the battery... Draining due to electrical parasite runs constantly when the hatch is open ( 3.67 amp draw ) a with! An effect on vehicle safety is unfortunate that they stop sending fuel the. Four times in one year M5V 2H1, Canada fuel, and the battery tests normal since January 2019! Infotainment/Usb stuff after having it for a week not use my phone, let... 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Die again few times but after smelling gas i left it is from the NHTSA the gov't. Car was just back in today due to issues with the infotainment/USB stuff about issue! System stopped working after i replaced the battery dies after 3 days of parking inside my garage, if 's! Replacement battery, this will happen, and more plaintiff Dustin Dalen a... Site dedicated to uncovering problem trends and informing owners about potential issues with cars... And unable to start battery tests normal x27 ; t start in the following generations.Most..., some 25 miles, it cranked over but hesitated in starting on all problems reported for last! The infotainment/USB stuff, this will happen, and more with car blamed... January 2nd of 2023 the car again experienced a dead 2019 subaru outback electrical problems condition better experience, Subaru. 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